Connect guide

Connect Alibaba Cloud Mail to Grok

Updated 29 October 2026

Yes — Grok can read, search and reply to your Alibaba Cloud Mail through Mailopoly. Connect Alibaba Cloud Mail to Mailopoly over IMAP with your mailbox password, add Mailopoly to Grok as a custom connector, sign in and ask. One connection covers Alibaba Cloud Mail and every other account you own. Alibaba Cloud Mail is an organisation mailbox, so your administrator may need to allow IMAP before it will connect.

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This guide also covers Aliyun Enterprise Mail and qiye.aliyun.com — the steps are the same.

Before you start

A Mailopoly account — 7-day free trial, no credit card.
Alibaba Cloud Mail is an organisation mailbox, so your administrator may need to allow IMAP before it will connect.
Grok at grok.com or in the Grok apps. On Grok Business or Enterprise, an admin adds the connector for the team first.

Connect Alibaba Cloud Mail to Grok in three steps

1 Connect Alibaba Cloud Mail to Mailopoly

Start a Mailopoly account at mailopoly.com/sign-up — 7-day free trial, no credit card.
In Mailopoly choose Add email account and enter your full Alibaba Cloud Mail address.
Enter your mailbox password. Mailopoly fills in the server settings for you.

Provider help: Alibaba Cloud Mail help (Chinese) ↗

2 Add Mailopoly to Grok

This part is the same whatever you connected in step 1.

Add Mailopoly to Grok

These steps are taken from public documentation, and we haven't yet checked each one in Grok ourselves. If a label doesn't match what you see, Grok's own help page, linked below, has the current wording.

Go to grok.com/connectors.
Choose New Connector, then Custom, and enter https://fastapi.prod.aws.mailopoly.com/mcp-server/ as the MCP server URL. If it asks for a name, use Mailopoly.
Sign in with your Mailopoly account when prompted, then choose what Grok is allowed to do. Reading, making changes and sending are separate permissions.
Back in a chat, ask.

Grok takes Mailopoly as a custom connector, so the only thing to paste is one address. On Grok Business and Enterprise, an admin adds the connector for the team first in the xAI console. This is Grok's chat at grok.com and in the Grok apps; a Grok Bot has its own guide.

Connectors in Grok — xAI docs ↗

3 Ask about your Alibaba Cloud Mail

Whatever you've connected to Mailopoly is what your assistant can reach. Some things people ask on day one:

Summarise my Alibaba Cloud Mail Cleanbox for today.
Find the purchase order in my work mail and tell me the total.
Draft a reply to the last customer email from my work address.

Alibaba Cloud Mail server settings

Mailopoly fills these in for you when you enter your address. They're here in case you need to check them or your provider uses something unusual.

IMAP server	imap.qiye.aliyun.com
Port	993
Security	SSL/TLS
Username	Your full email address
Password	Your mailbox password

What Grok can do with Alibaba Cloud Mail through Mailopoly

Search Alibaba Cloud Mail — and every other account you own — in one question. By sender, date, topic, or the half-remembered phrase somewhere in the body.
Read your Cleanbox, not your whole inbox. Mailopoly sorts Alibaba Cloud Mail as it arrives: personal and important mail in Cleanbox, promotions and newsletters in Other. Ask for either.
Summarise a thread, a day or a week. "What did the school send this week?" comes back as an answer, not a list of links.
Reply from your Alibaba Cloud Mail address, in your voice. Save a draft to Mailopoly for review, or send — sending is a separate permission and a confirm-first action.
Schedule a send for later, and cancel it if you change your mind.
Pull out invoices, events and deliveries. Amounts and due dates, calendar invitations, parcel tracking — extracted on arrival and added to My Day.
Find an attachment. Every attachment from Alibaba Cloud Mail lands in PolyBox, so "find the PDF the accountant sent" just works.
Unsubscribe, snooze, file and mark read from the chat, on whichever account the mail belongs to.

Reading, making changes and sending are separate permissions you grant when you connect, and you can revoke Grok at any time from Settings → Security in the Mailopoly app. More on the security page.

What goes wrong with Alibaba Cloud Mail, and the fix

Your administrator controls IMAP. On an organisation domain, IMAP access can be switched off centrally.
Use your full email address as the username, not just the part before the @.
If two-factor authentication is on, your normal password will be refused and you'll need an app password from your provider's security settings.
No Custom option under New Connector: on Grok Business and Enterprise, connectors are managed by an admin in the xAI console — ask them to add Mailopoly for the team.
Setting up a Grok Bot instead? This guide is for Grok's chat at grok.com and in the Grok apps. A Grok Bot has its own guide: Connect Grok Bot to your email.

Using Claude or ChatGPT instead? Connect Alibaba Cloud Mail to Claude and ChatGPT.