Connect TikTok to Claude and ChatGPT
Yes — Claude and ChatGPT can both read, search and reply to your TikTok messages through Mailopoly, which is listed in the Claude Connectors Directory and is an approved app in the ChatGPT app directory. Connect TikTok to Mailopoly through TikTok's sign-in, add Mailopoly in Claude or ChatGPT, and ask. The whole setup takes about a minute. TikTok messaging through Mailopoly is for business accounts, subject to TikTok's own account requirements, and business channels are a Pro or Business plan feature.
This guide also covers TikTok business messaging.
Before you start
- A Mailopoly account — 7-day free trial, no credit card.
- A Mailopoly Pro or Business plan — messaging channels aren't on the email-only plans.
- TikTok messaging through Mailopoly is for business accounts, subject to TikTok's own account requirements, and business channels are a Pro or Business plan feature.
- Claude on any plan, including Free, or ChatGPT with apps enabled.
Connect TikTok to Claude or ChatGPT in three steps
1Connect TikTok to Mailopoly
- Start a Mailopoly account at mailopoly.com/sign-up on a Pro or Business plan.
- In the Mailopoly web app open Profile → Apps and choose Connect TikTok.
- Sign in with the TikTok account you use for your business and grant the messaging permissions TikTok asks for.
- TikTok messages arrive alongside your email, filtered by Cleanbox and briefed in My Day.
Already signed in? Open Profile → Apps in the Mailopoly web app ↗
2Add Mailopoly to Claude or ChatGPT
This part is the same whatever you connected in step 1. Mailopoly is listed in both directories, so it's a search and a tap — no endpoint URL to paste.
Claude
- Open Settings → Connectors on claude.ai or in the Claude app — or choose Add connectors from the + menu in any chat.
- Search the directory for Mailopoly and choose Connect.
- Sign in with your Mailopoly account when prompted, then choose what Claude is allowed to do. Reading, making changes and sending are separate permissions.
- Back in the chat, make sure the Mailopoly connector is switched on, then ask.
One listing covers Claude.ai, Claude Desktop, Claude mobile, Claude Code and Cowork, and it works on every Claude plan, including Free. In Claude Code you can also run claude mcp add --transport http mailopoly https://fastapi.prod.aws.mailopoly.com/mcp-server/ and then /mcp to sign in.
ChatGPT
- Open the Apps directory in ChatGPT — from the + menu in any chat, or Settings → Apps & Connectors.
- Search for Mailopoly and choose Connect.
- Sign in with your Mailopoly account when prompted, then choose what ChatGPT is allowed to do. Reading, making changes and sending are separate permissions.
- In any chat, type
@Mailopolyand ask.
Mailopoly is an approved app in the ChatGPT app directory, so there's no developer mode and no endpoint URL to paste. Once connected it's available in every ChatGPT conversation on the web and in the mobile apps.
Using something else? Claude Code, Cowork, Codex and any client that supports remote MCP servers connect the same way — the Mailopoly MCP page has the endpoint and per-client steps.
3Ask about your TikTok
Whatever you've connected to Mailopoly is what your assistant can reach. Some things people ask on day one:
- Any new TikTok messages from customers today?
- Summarise the TikTok conversation with the creator we're working with.
- Reply to the last TikTok message — send the wholesale price list link.
What Claude and ChatGPT can do with TikTok through Mailopoly
- Read and search your TikTok conversations alongside your email, in one question.
- Catch up on a week in a channel. "What happened on TikTok this week?" comes back as a summary, not a scroll.
- Find the message you half remember — by person, date or topic, across TikTok and every inbox you've connected.
- Reply back out through TikTok, from the account or handle the message came in on. Sending is a separate permission and a confirm-first action.
- One feed, one task list. TikTok messages that need action land in My Day next to the emails that do.
- Unified with your email. Ask about a customer and get their TikTok thread and their emails in the same answer.
Reading, making changes and sending are separate permissions you grant when you connect, and you can revoke an assistant at any time from Settings → Security in the Mailopoly app. More on the security page.
What goes wrong with TikTok, and the fix
- Account type matters. TikTok sets its own requirements for which accounts can use business messaging; if the connection is refused, check your account type in TikTok's settings.
- Replies go back out through TikTok from the connected account.
7-day free trial, no credit card. Connect TikTok in about a minute.
Frequently asked questions
Other connect guides
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